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SNO Arctica Portable Air Conditioner Troubleshooting
SNO Portable Ice Maker Troubleshooting
Whynter Outdoor Misting Fan Troubleshooting

SNO Arctica Portable Air Conditioner Troubleshooting:

Problem	Possible Cause	Solution
The portable air conditioner does not turn on	The automatic switch, line fuse, or breaker has been tripped The power supply voltage is too low The LCDI plug for the unit is tripped	Flip the switch, change the fuse, or turn the breaker back on. Also note that you may have too many appliances drawing power on one circuit, so you may need to move some onto another circuit Move the unit onto another circuit with the correct voltage Press the Reset button on the portable air conditioner's plug Air Conditioner should have it’s own dedicated wall outlet
The unit turns on, but the compressor does not turn on- the fan runs, but there is no cooling	The room temperature is outside of the operational tolerances of the unit The Cooling mode is not on The compressor has not turned on yet because of its time delay The set temperature is too high The internal water reservoir is full	This unit is designed to work in ambient temperatures of 64°F to 100°F Press the Mode button until the Cooling icon is shown on the control panel Give the compressor 3 minutes to turn on after the Cooling mode has been selected Reset the temperature lower (at least 5 degrees less than the room temperature. Check the water level indicator on the control panel. If it is lit, either manually drain the water or allow the unit to exhaust the water itself Then cooling will resume
The air coming out of the unit is not very cold, or the airflow volume is weak	The air filter is dirty or obstructed The air intake is obstructed The exhaust is obstructed	Clean or change the air filter Make sure there is at least 20" of clearance from the air intake (on the front of the unit Check the exhaust duct. Remove any obstructions
The unit does not cool the room	Windows or doors are open There are too many people or heat-producing appliances in the room The room is too large	Close all windows and doors into the room when the unit is cooling You may need additional cooling or another air conditioner You may need additional cooling or another air conditioner
The unit is very noisy	The unit is not level	Make sure the unit is level
The unit is leaking water onto the floor	The rubber drain stoppers are not installed The unit was tilted, or is not level	Install the rubber drain stoppers Make use the unit remains level

SNO Portable Ice Maker Troubleshooting:

Problem	Possible Cause	Solution
Ice maker is not making ice or ice cubes are really small	The refrigerant did not have enough time to settle after being transported	It is recommended a minimum stabilization period of 12 hours prior to switching on the ice maker. Also, it is recommended to run the ice maker for at least three cycles before using the ice.
The “Water” indicator is on	Low water level	Stop the ice maker, fill it with water, and then restart
The “Ice” indicator is on	The ice basket is full	Remove ice from the ice basket
The “Water” and “Ice” indicators are both flashing	The ice shovel is misaligned or cannot move	Check if the ice is blocking the ice shovel.
The ice cubes are too large with pieces sticking together	The silver prongs of the evaporator are too deep in the water The water temperature in the inner tank is too low	The evaporator can be bent upwards slightly to raise the prongs. The evaporator should be level. Change the water in the inner tank. The ideal water temperature is 45°-90°F
Eliminating Plastic Taste on Start Up		Saturate a clean cloth with white vinegar. Wipe down inside of water reservoir and ice tray (ice drawer & water drawer for Titanium ice makers.) Fill reservoir / water drawer. Turn the ice maker on, switch the unit off just before the compressor starts. Let water stand 12 hours. After 12 hours, drain the water completely. Your ice maker is now ready to make great tasting ice.
Ice cubes are cloudy		Due to fast freezing, ice cubes may appear "cloudy". This is trapped air in the water and does not affect the taste or quality of the ice.
The compressor works abnormally with a buzzing noise	Voltage is not normal	Stop the ice maker and do not restart it until the voltage is normal
SNO Titanium ice makers only: If beeping continues for a longer period	Water drawer or ice cube drawer is not in full recesses.	Make sure that the water drawer and ice cube drawer are in full recesses.
SNO Titanium ice makers only: L and START indicator lights flash	Ice Cube Drawer is not positioned properly	Remove the drawer and replace it in its recess.
SNO Titanium ice makers only: M indicator is illuminated and the appliance beeps	The ice cycle is too long	Switch off the ice maker, unplug it from the mains supply, open the cover and leave it open until all ice blockages melt. Once everything has melted close the cover, plug the appliance in to the supply, switch on and press START.
SNO 3 in 1 ICE-100S ice makers only: Unit does not take in water	Unit is not switched on The water level indicator (red ball) is not moving Water tank is about half full Fuse blown	Turn on the unit using the On/Off switch and press the Start button. Hold a glass of water about 5 inches above fill compartment and pour water into unit Make sure that the red ball is floating The unit stops taking in water when the water tank is about half full Replace fuse
SNO 3 in 1 ICE-100S ice makers only: Unit does not take in water from a water bottle	Bottle supporter is not installed properly Unit needs to be restarted Insufficient water pressure Bottle has a cap or seal	Make sure the bottle supporter is properly installed with the arrow facing front and center . Turn off the unit for a minute and turn back on then push Start button Take off the bottle and manual fill the unit with water Remove cap or seal then reposition bottle back on to bottle supporter. Turn on Power and push Start button
SNO 3 in 1 ICE-100S ice makers only: Unit does not take in water from a water line	Water pressure is too high or low	Reduce or increase the water pressure
SNO 3 in 1 ICE-100S ice makers only: Unit makes loud noise	The ice maker makes the loud noise when it is able to sense water in the fill compartment but not able to draw the water into the water tank. The loud noise is not an indication of any problem of the unit	Add more water to the unit or adjust the water bottle
SNO 3 in 1 ICE-100S ice makers only: The orange light is on (ice bin full indicator) and ice was removed from the unit but the unit does not restart	Small pieces of ice may stick to the ice cube bin sensor	Wait about 10 – 20 minutes and the unit should resume the ice making process and the light will turn from orange to green

Whynter Outdoor Misting Fan Troubleshooting:

Problem

Possible Cause

Solution

My fan wetting everything around

The misters are clogged

Unscrew the misters one at a time and shake them. You should hear a clicking sound inside the nozzle because there is a small ball inside the nozzle to help the nozzle mist properly. If you do not hear a clicking sound, as your instruction book states, soak the nozzles in vinegar.

The shroud cannot be installed

Loosen, DO NOT REMOVE, the clips and screws located on the inside of the shroud. You should notice 2 protruding pieces of plastic directly under the clips. The rear grill sits between the clip and the plastic protrusions. Start your installation at the top of the shroud, it is o.k. to remove the large setscrew and clip located here. As you slide the rear grill in between the clips and screws on the shroud, it may be necessary to remove some of these clips and screws; however, DO NOT REMOVE ALL OF THEM AS IT IS HARD TO FIGURE OUT HOW TO RE-INSTALL THEM.

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